Shipping policy
At King of Kings Clothing Co., we are committed to providing you with an exceptional shopping experience, from the moment you browse our collections to the arrival of your order at your doorstep. Our shipping policy is designed to be clear and transparent, ensuring your satisfaction every step of the way.
Shipping Rates and Delivery Times
Domestic Shipping (Within the USA):
- Standard Shipping: Free on all orders over $100. For orders under $100, a flat rate of $5.00 applies.
- Delivery Time: Typically 5-7 business days.
International Shipping:
- Standard International Shipping: A flat rate of $20.00.
- Delivery Time: Typically 10-15 business days, depending on the destination.
Order Processing
- Processing Time: Orders are typically processed within 1-3 business days. During peak seasons or promotional periods, processing times may be slightly extended.
- Notification: Once your order has been processed and shipped, you will receive an email notification with tracking information.
Shipping Carriers
We partner with reliable shipping carriers to ensure your order reaches you safely and promptly. Carriers may include USPS, UPS, FedEx, and DHL, depending on your location and the best available service.
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package on the carrier’s website, providing you with real-time updates on its journey to you.
Shipping Delays
While we strive to meet our delivery estimates, please be aware that unforeseen circumstances such as weather conditions, customs delays, or carrier issues may impact delivery times. We appreciate your understanding and patience in these situations.
Incorrect Shipping Information
Please ensure that all shipping information is correct at the time of purchase. King of Kings Clothing Co. is not responsible for delays or lost packages due to incorrect or incomplete shipping addresses. If you realize that you have provided an incorrect address, please contact our customer service team immediately.
Returns and Exchanges
For information on our returns and exchanges policy, please refer to our Returns and Exchanges Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please do not hesitate to contact our customer service team. We are here to assist you and ensure your experience with King of Kings Clothing Co. is exceptional.
Thank you for choosing King of Kings Clothing Co. We appreciate your support and look forward to serving you.